1. Introduction

These Terms govern your use of our website and services. By engaging with Prism Tech LLC, you accept these Terms and agree to abide by them in full.

2. User Responsibilities

• You must provide accurate and up-to-date information required to complete our services successfully.
• You are responsible for safeguarding your account credentials, including usernames and passwords.
• You must comply with all applicable local, national, or international laws regarding website content and marketing activities.
• You agree not to use our services for any unlawful purposes or activities.

3. Payments

• Payment terms are specified in the proposal or contract provided for each service.
• Payment must be made in full or as per the agreed-upon structured payment plan.
• Delays, suspension, or termination of services may occur if payments are late or not received.

4. Refund Policy

Our refund policy is strictly enforced. Refunds will only be granted under the following conditions:

Eligible Refunds

1. Cancellation Before Work Starts: Full refunds are issued if the project is canceled before any work has commenced, minus transaction fees.
2. Partial Refunds: If significant progress has not been made on the project, partial refunds may be issued based on work completed.

Non-Refundable Fees

• Deposits
• Fees for domain purchases, third-party tools, or software

No Refunds After Delivery

• Once project deliverables have been completed and approved, no refunds will be issued, including for a change of mind.

5. Revisions and Changes

• A limited number of revisions are included in each service package as outlined in your agreement.
• Additional revisions or changes to the project scope will incur extra charges and may extend project timelines.

6. Intellectual Property

• Ownership of completed deliverables, including source code, graphics, and content, is transferred to the client upon full payment.
• Prism Tech LLC retains the right to showcase completed work in its portfolio unless explicitly agreed otherwise.

7. Confidentiality

• We are committed to maintaining the confidentiality of your personal and business information.
• Data sharing with third parties will only occur as necessary to provide services, as detailed in our Privacy Policy.

8. Termination of Services

• We reserve the right to terminate services if the client breaches these Terms and Conditions or the service agreement.
• Refunds will not be issued for services terminated due to client breach of contract.

9. Changes to These Terms

We may update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them regularly. Continued use of our website or services after modifications constitutes acceptance of the updated Terms.

10. Limitation of Liability

• Prism Tech LLC is not liable for indirect, incidental, or consequential damages resulting from your use of our services.
• Our maximum liability is limited to the fees paid by the client for the specific service that gave rise to the claim.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Prism Tech LLC

Email: info@prismtechllc.com
Phone: +1 (979) 216-3278
Office Location: 634 N Glenn Dr, Palatine, IL 60074, USA
Office Location: 60 Perimeter Center Pl #121, Atlanta, GA 30346, USA